Privacy Policy
Privacy Policy
Effective Date: August 17, 2026
Last Updated: August 17, 2026
At Great Valley Electric, we respect your privacy and are committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit [Website URL], contact us, request an estimate, or use our electrical contracting services.
1. Information We Collect
Depending on how you interact with us, we may collect the following information:
Information You Provide Directly
When you contact us or request our services, you may provide:
Name
Phone number
Email address
Service or property address
Billing information
Details about your electrical needs or service request
Information provided through contact, estimate, or scheduling forms
Any other information you voluntarily provide to us
Information Collected Automatically
When you visit our website, we may automatically collect certain technical information, such as:
IP address
Browser and device type
Operating system
Pages visited
Date and time of visits
Referring website
General website usage information
We may use cookies and similar technologies to operate, analyze, and improve our website.
2. How We Use Your Information
We may use personal information to:
Respond to inquiries and service requests
Schedule appointments
Provide estimates and electrical services
Communicate with you about your project or account
Process payments and invoices
Provide customer support
Maintain business and service records
Improve our website and services
Understand website usage and performance
Send service-related communications
Send promotional communications where permitted by law
Detect, prevent, and address fraud, security issues, or misuse
Comply with applicable legal obligations
3. How We Share Information
We do not sell your personal information for money.
We may share information with trusted third parties when reasonably necessary to operate our business, including:
Website hosting and technology providers
Scheduling and customer-management platforms
Payment processors
Accounting and bookkeeping providers
Advertising and analytics providers
Communication providers, such as email, telephone, or text-message services
Contractors or service providers working on our behalf
Government authorities or other parties when required by law
These providers may only receive information reasonably necessary to perform their services.
We may also disclose information if necessary to protect our rights, property, safety, customers, employees, or others, or in connection with a merger, sale, financing, or other transfer of some or all of our business assets.
4. Cookies and Analytics
Our website may use cookies, analytics tools, and similar technologies to remember preferences, understand how visitors use our website, measure website performance, and improve our marketing.
Third-party services we use may collect information about your website activity according to their own privacy policies.
You can generally control or disable cookies through your web browser settings. Disabling certain cookies may affect website functionality.
5. Communications by Phone, Email, or Text
If you provide your phone number or email address, we may contact you regarding your inquiry, estimate, appointment, project, invoice, or other service-related matters.
If you separately consent to receive marketing text messages or other promotional communications, you may opt out according to the instructions provided in those communications.
Message and data rates may apply to text messages. You can generally stop promotional text messages by replying STOP, where applicable.
We do not condition the purchase of our electrical services on your consent to receive marketing text messages.
7. Service and Property Information
Because we provide electrical contracting services, we may collect information related to the property where services are requested or performed. This may include the property address, electrical system information, project details, photographs, inspection information, or other information necessary to provide our services.
We use this information primarily to estimate, schedule, perform, document, and support electrical work.
8. Data Security
We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, use, alteration, or disclosure.
However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. We cannot guarantee the absolute security of your information.
9. Data Retention
We retain personal information for as long as reasonably necessary to provide our services, maintain business and financial records, resolve disputes, comply with legal and regulatory obligations, enforce agreements, and otherwise fulfill the purposes described in this Privacy Policy.
The specific retention period may vary depending on the type of information and the circumstances in which it was collected.
10. Third-Party Websites
Our website may contain links to third-party websites, such as payment services, social media platforms, manufacturers, suppliers, or other websites.
We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review the privacy policies of those websites before providing them with personal information.
11. Children's Privacy
Our website and services are not directed toward children under the age of 13. We do not knowingly collect personal information from children under 13.
If you believe a child has provided us with personal information, please contact us so that we can take appropriate steps to delete it.
12. Your Privacy Rights
Depending on where you live and applicable law, you may have certain rights concerning your personal information. These may include the right to request access to, correction of, deletion of, or information about the processing of your personal information.
To make a privacy-related request, contact us using the information below. We may need to verify your identity before completing certain requests.
Nothing in this Privacy Policy limits rights that cannot lawfully be waived under applicable law.
13. California Residents
If applicable to our business and your circumstances, California residents may have additional privacy rights under California law, including rights concerning access to, correction of, deletion of, and certain disclosures regarding personal information.
If you are a California resident and believe you have rights under applicable California privacy laws, you may contact us using the information below to make a request.
We will process qualifying requests in accordance with applicable law.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, website, business practices, or legal requirements.
When we make changes, we will update the “Last Updated” date at the top of this Privacy Policy. Your continued use of our website after an updated Privacy Policy is posted means you acknowledge the updated policy.
15. Contact Us
If you have questions about this Privacy Policy or would like to make a privacy-related request, please contact us:
Great Valley Electric
Phone: (681) 214-5170
Email: contact@greatvalleyelectric.com
Website: www.greatvalleyelectri.com